Automotive Internet Sales Specialist — Customer-Driven Growth

Ciocca Automotive Careers; Flemington (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

$40,000-$65,000 yearly wage range

Full Time

PTO and holidays

401(K) retirement plan with company

On the job training

Top insurance program (medical, dental

Advancement within Ciocca Automotive

Employee discounts: purchases, repair,

Job summary

Ciocca Audi/VW of Flemington seeks an energetic call center professional to join our growing team. If you thrive in a fast-paced retail environment, you will handle customer calls, schedule sales and service appointments, and provide friendly information using scripts and templates.

Qualifications include customer service experience, strong computer and phone skills, a valid driver’s license, and bilingual abilities are a plus.

Qualifications

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.
• Bilingual a plus.

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Computer skills

Phone skills

Bilingual

Job description

Ciocca Audi/VW of Flemington seeks an energetic call center professional to join our growing team. If you thrive in a fast-paced retail environment, you will handle customer calls, schedule sales and service appointments, and provide friendly information using scripts and templates.

Qualifications include customer service experience, strong computer and phone skills, a valid driver’s license, and bilingual abilities are a plus.