Automotive Internet Sales Specialist (Audi/VW)

Ciocca Automotive Group; Flemington (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

401(K) matching

On the job training

Health insurance

Advancement opportunities

Employee discounts

Job summary

Ciocca Audi/VW of Flemington is seeking an energetic call center professional to join our team. You will answer customer calls, set sales/service appointments, and respond to inquiries via email, phone, or live chat. Candidates with prior customer service and strong computer skills are preferred; bilingual abilities are a plus.

This is a full-time on-site role in Flemington, NJ. We offer a competitive $40,000-$65,000 yearly wage, 401(k) with company matching, PTO and holidays, comprehensive

Qualifications

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.
• Bilingual a plus

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Phone skills

Computer skills

Driver's license

Bilingual

Job description

Ciocca Audi/VW of Flemington is seeking an energetic call center professional to join our team. You will answer customer calls, set sales/service appointments, and respond to inquiries via email, phone, or live chat. Candidates with prior customer service and strong computer skills are preferred; bilingual abilities are a plus.

This is a full-time on-site role in Flemington, NJ. We offer a competitive $40,000-$65,000 yearly wage, 401(k) with company matching, PTO and holidays, comprehensive