Automotive Internet Sales BDC Specialist

Sons Auto Group; Montgomery (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Employee & Family Purchase Program

Medical and Dental Insurance

401(k) Retirement Plan

Paid Vacation

Family-run environment

Job summary

SONS Automotive Group is seeking a motivated Internet Salesperson (BDC) to join our dynamic sales department. Our family-run business emphasizes service and a loyal client base, with a track record of growth and a strong commitment to meeting customers' needs.

As an Internet Salesperson, you will handle calls, emails, chats, and follow-ups, presenting initial product details and financing options while guiding customers to dealership resources.

Qualifications

• Prior experience in a customer service-oriented role.
• Proficient with computers and CRM software.
• Willingness to undergo a pre-employment background check and drug screening.

Responsibilities

• Answer customer calls and schedule follow-ups for sales appointments.
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates.
• Provide customers with initial product details and direct them to appropriate dealership resources.
• Present preliminary financing options tailored to customer needs.
• Proactively follow up with leads, including those not ready to commit or who miss appointments.
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management.
• Utilize the dealership’s CRM system daily for lead tracking and updates.

Skills

Customer service

Team player

Communication skills

Computer proficiency

Professional demeanor

Tools

CRM system

Job description

SONS Automotive Group is seeking a motivated Internet Salesperson (BDC) to join our dynamic sales department. Our family-run business emphasizes service and a loyal client base, with a track record of growth and a strong commitment to meeting customers' needs.

As an Internet Salesperson, you will handle calls, emails, chats, and follow-ups, presenting initial product details and financing options while guiding customers to dealership resources.