Automotive BDC Rep.

SONS Automotive Group; Auburn (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee & Family Purchase Program

Medical & Dental Insurance

401(k) Retirement Plan

Paid Vacation

Family-run environment

Job summary

SONS Automotive Group seeks an Internet Salesperson (BDC) to manage online inquiries, schedule sales appointments, and provide initial product details and financing options. You will respond to leads via phone, email, and live chat using approved scripts, helping convert inquiries into sales.

Successful candidates will have customer service experience, strong communication, and computer skills, with a team-oriented, professional attitude. Background checks are required.

Qualifications

• Prior experience in a customer service-oriented role.
• Strong team player with a positive attitude.
• Professional, prompt, and courteous demeanor.
• Enthusiastic personality with excellent communication skills.
• Proficient computer skills.
• Willingness to undergo a pre-employment background check and drug screening.

Responsibilities

• Answer customer calls and schedule follow-ups for sales appointments
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates
• Provide customers with initial product details and direct them to appropriate dealership resources
• Present preliminary financing options tailored to customer needs
• Proactively follow up with leads, including those not ready to commit or who miss appointments
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management
• Utilize the dealership’s CRM system daily for lead tracking and updates

Skills

Customer service

Team player

Communication skills

Computer skills

Positive attitude

Job description

Automotive BDC Salesperson – Join Our Winning Team!

SONS Automotive Group is seeking a motivated Internet Salesperson (BDC) to join our dynamic sales department. With a commitment to meeting our customers' needs and a loyal client base, we’ve built a reputation for excellence in service.

At SONS Automotive Group, we've experienced remarkable growth in recent years.

What We Offer

• Employee & Family Purchase Program

• Medical and Dental Insurance

• 401(k) Retirement Plan

• Paid Vacation

• A welcoming, fair, and family-run business environment

Your Responsibilities

• Answer customer calls and schedule follow-ups for sales appointments

• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates

• Provide customers with initial product details and direct them to appropriate dealership resources

• Present preliminary financing options tailored to customer needs

• Proactively follow up with leads, including those not ready to commit or who miss appointments

• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management

• Utilize the dealership’s CRM system daily for lead tracking and updates

What We’re Looking For

• Prior experience in a customer service-oriented role

• A strong team player with a positive attitude

• Professional, prompt, and courteous demeanor

• Enthusiastic personality with excellent communication skills

• Proficient computer skills

• Willingness to undergo a pre-employment background check and drug screening