Automotive Inside Sales Specialist – Hard Parts

Tri-State Enterprises, Inc.; Arlington (TX); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) with company match

Paid time off (PTO)

Employee discount program

Résumé du poste

Driven Distribution Group is seeking an Inside Sales Representative – Hard Parts to deliver outstanding customer service and drive sales for automotive parts. This role involves assisting customers, processing orders, and growing revenue while maintaining strong relationships with retail and commercial clients.

The position emphasizes accuracy, product knowledge, and proactive communication with purchasing and warehouse teams to ensure availability and timely fulfillment.

Qualifications

• High school diploma or equivalent.
• 1–2 years inside sales or customer service in automotive industry.
• Basic knowledge of automotive hard parts.
• Proficient with POS or order entry systems.
• Strong communication and customer service skills.

Responsabilités

• Manage inbound and outbound calls to support sales of hard parts.
• Assist customers in selecting appropriate automotive hard parts using product knowledge.
• Process customer orders accurately and timely.
• Build and maintain customer relationships with a focus on service and satisfaction.
• Identify upselling and cross-selling opportunities to increase product usage.
• Collaborate with purchasing and warehouse teams to confirm product availability.
• Support outside sales with quoting and customer follow-up.
• Document customer interactions in CRM and maintain accurate records.
• Meet or exceed KPIs.

Connaissances

Customer Service

Sales

Communication

Problem Solving

Bilingual EN/ES

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

Driven Distribution Group is seeking an Inside Sales Representative – Hard Parts to deliver outstanding customer service and drive sales for automotive parts. This role involves assisting customers, processing orders, and growing revenue while maintaining strong relationships with retail and commercial clients.

The position emphasizes accuracy, product knowledge, and proactive communication with purchasing and warehouse teams to ensure availability and timely fulfillment.