Automotive F&I Manager

Lithia & Driveway; Medford (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Lithia & Driveway is seeking an experienced F&I Manager at Mercedes-Benz of Medford to lead and develop the F&I team, drive performance, and enhance customer experience. You will manage financing options, present protection products, and coordinate with lenders to secure optimal terms in a fast-paced dealership environment.

Join a high-performance culture with opportunities for advancement across a national network and leadership development programs.

Qualifications

• 2+ years of dealership F&I management experience.
• Valid driver’s license in your state of residence and an acceptable driving record.

Responsibilities

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers by building relationships with lenders and obtaining best financing options.
• Submit deals to banks electronically using the dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork to meet DMV and lender requirements.
• Track deal receivables and follow up on outstanding items for funding.
• Participate in store meetings and engage with sales team for accurate transactions.
• Follow up with customers regarding purchased products requiring action.

Skills

F&I management

Clean driving record

Education

High School diploma or equivalent

Tools

ADP

Job description

Dealership:

L0848 Mercedes-Benz of Medford

Mercedes-Benz of Medford

F&I Manager

We are looking for a F&I Manager to lead, develop, and inspire our F&I team. This role is a key driver of performance, culture, and customer experience.

Why Join Our Team?

We don’t just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.

At Lithia & Driveway, you’ll find:

• Real opportunities for advancement across a national network
• Leadership development and training through our internal learning programs
• A high-performance culture that recognizes and rewards results
• The ability to influence store success and shape your team

What You’ll Do

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
• Follow‑up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
• Assist Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days from date of hire.

The F&I Manager will report to the General Manager

What You’ll Bring

• 2 or more years of dealership F&I Manager experience
• Acceptable driving record and a valid driver’s license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.