Automotive Electronics Tech - Hands-on Growth & Training

Smart Start Inc.; Concord (NC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Work/life balance

Growth opportunities

Disability & life insurance

Telemedicine

Job summary

Smart Start Inc. is seeking a hands-on Service Technician in Concord, NC to install, service and troubleshoot vehicle-based electronic equipment, including alcohol-monitoring devices. Training is provided, and the role involves on-site work and customer interactions.

You will handle installation duties, conduct training sessions, and support regional operations while ensuring safety, confidentiality, and compliance with regulations.

Qualifications

• High school diploma or equivalent.
• Strong mechanical and electrical aptitude.
• At least one year of customer-facing experience preferred.
• Ability to troubleshoot problems independently.
• Good communication and customer service skills.
• Strong attention to detail and organization.
• Ability to work independently while also supporting a team.
• Valid driver’s license and reliable transportation when required by location.
• Ability to meet background-check and drug-screening requirements.

Responsibilities

• Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
• Maintain a clean, organized, and hazard-free work environment.
• Conduct customer training sessions and provide phone support to ensure satisfaction.
• Make daily or weekly reminder calls to customers with upcoming appointments.
• Perform monthly inventory audits and assist nearby facilities as needed.

Skills

Customer service

Mechanical aptitude

Electrical aptitude

Troubleshooting

Communication

Detail-oriented

Education

High school diploma or equivalent

Tools

Diagnostics equipment

Multimeter testing

Vehicle electronics tools

Job description

Smart Start Inc. is seeking a hands-on Service Technician in Concord, NC to install, service and troubleshoot vehicle-based electronic equipment, including alcohol-monitoring devices. Training is provided, and the role involves on-site work and customer interactions.

You will handle installation duties, conduct training sessions, and support regional operations while ensuring safety, confidentiality, and compliance with regulations.