Automotive Electrical Technician: Field Install & Troubleshoot

ADP, Inc.; Concord (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health plan

401(k) match

Positive work environment

Hands-on tech experience

Birthday & Anniversary bonus

Company discounts

Life insurance

Telemedicine

Disability coverage

Job summary

ADP, Inc. is seeking a hands-on Service Technician in Concord, NC to install, service, troubleshoot, and remove vehicle-based electronic equipment. This on-site role emphasizes 12-volt automotive electronics like remote starters, GPS, or backup cameras, with training provided.

You will maintain a clean work environment, train customers, and support regional operations while handling calls and scheduling. This position requires a valid driver’s license and a safety-first mindset.

Qualifications

• High school diploma or equivalent.
• Strong mechanical and electrical aptitude.
• At least one year of customer-facing experience preferred.
• Ability to troubleshoot problems independently.
• Good communication and customer service skills.
• Strong attention to detail and organization.
• Ability to work independently while also supporting a team.
• Valid driver's license and reliable transportation when required by location.
• Ability to meet applicable background-check and drug-screening requirements.

Responsibilities

• Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
• Maintain a clean, organized, and hazard-free work environment.
• Conduct customer training sessions and provide phone support to ensure satisfaction.
• Make daily or weekly reminder calls to customers with upcoming appointments.
• Perform monthly inventory audits and assist nearby facilities as needed.
• Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management.
• Uphold confidentiality, data security, and compliance with all applicable laws and regulations.
• Perform additional duties as assigned, including vehicle-to-vehicle transfers.

Skills

12-volt DC systems

Wiring & diagnostics

Customer-facing experience

Communication skills

Detail-oriented

Independent worker

Team player

Driver's license

Education

High school diploma or equivalent

Tools

Diagnostics tools

Multimeter testing

Vehicle wiring

Programming devices

Job description

ADP, Inc. is seeking a hands-on Service Technician in Concord, NC to install, service, troubleshoot, and remove vehicle-based electronic equipment. This on-site role emphasizes 12-volt automotive electronics like remote starters, GPS, or backup cameras, with training provided.

You will maintain a clean work environment, train customers, and support regional operations while handling calls and scheduling. This position requires a valid driver’s license and a safety-first mindset.