Automotive Diagnostic & Repair Specialist I

CarMax; Pennsylvania; On-site; USD 51,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Sick time

Vacation time

Job summary

CarMax in Easton‑Nazareth, PA is seeking an Auto Repair Specialist I to diagnose, repair, and cosmetically improve a range of vehicles while upholding CarMax safety and quality standards.

You will work with a team, manage repair orders, and use CarMax systems to ensure accurate documentation and compliance. The role requires physical stamina, flexibility for shifts, and a commitment to high customer service levels.

Qualifications

• Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates.
• Ability to read, interpret, and transcribe data accurately for record-keeping.
• Excellent communication and customer service skills, including active listening and telephone etiquette.

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems.
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required.
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation.
• Utilize proprietary and universal software systems.
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols.
• Provide leadership and functional expertise to support associates and managers across the store.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Reading data & transcription

Multitasking

Communication skills

Customer service

Physical stamina

Education

ASE Certifications (A4,A5,A7,A6,A1,A3,A8,A2)

Tools

Proprietary CarMax software

Job description

CarMax in Easton‑Nazareth, PA is seeking an Auto Repair Specialist I to diagnose, repair, and cosmetically improve a range of vehicles while upholding CarMax safety and quality standards.

You will work with a team, manage repair orders, and use CarMax systems to ensure accurate documentation and compliance. The role requires physical stamina, flexibility for shifts, and a commitment to high customer service levels.