Auto Diagnostics & Repair Specialist

CarMax Business Services; Town of Smithtown (NY); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Holiday premium pay

Job summary

CarMax Smithtown seeks an Auto Repair Specialist I to perform diagnostics and repairs, ensuring safety and quality across all vehicle systems. You will inspect vehicles, manage repair orders, and use CarMax software while upholding 5S and safety standards.

The role emphasizes customer service and teamwork, with opportunities for growth and professional ASE certification maintenance as required by state/local laws.

Qualifications

• Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates.
• Ability to read, interpret, and transcribe data accurately for record-keeping.
• Strong multitasking skills to perform duties in a high-energy, fast-paced environment.
• Physical capability to lift up to 50 lbs and stand/walk for extended periods; flexible to nights, weekends and holidays; adherence to CarMax uniform standards.
• Excellent communication and customer service skills, including active listening and telephone etiquette.
• Maintain ASE Certifications as required by state/local law in specified areas.

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems.
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required.
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation.
• Utilize proprietary and universal software systems.
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols.
• Provide leadership and functional expertise to support associates and managers across the store.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Data transcription

Multitasking

Customer service

Diagnostics knowledge

Safety compliance

Communication

Education

ASE Certifications (A4, A5, A7, A6, A1, A3, A8, A2)

Tools

Proprietary software systems

Job description

CarMax Smithtown seeks an Auto Repair Specialist I to perform diagnostics and repairs, ensuring safety and quality across all vehicle systems. You will inspect vehicles, manage repair orders, and use CarMax software while upholding 5S and safety standards.

The role emphasizes customer service and teamwork, with opportunities for growth and professional ASE certification maintenance as required by state/local laws.