Auto Repair Specialist I — Precision Diagnostics

CarMax Business Services; South Portland (ME); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday time

Job summary

CarMax in South Portland, ME, is seeking an Auto Repair Specialist I to diagnose and repair vehicles, ensuring every car meets safety and quality standards. You will deliver excellent customer service throughout the repair process in a fast-paced environment.

You’ll manage repair orders, use CarMax software, maintain a clean workspace, and provide leadership to associates while following EH&S guidelines. This role offers growth and training opportunities.

Qualifications

• Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates.
• Ability to read, interpret, and transcribe data accurately for record-keeping.
• Strong multitasking skills to perform duties in a high-energy, fast-paced environment.
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods.
• Excellent communication and customer service skills, including active listening and telephone etiquette.
• Maintain ASE Certifications as required by state/local law.

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation
• Utilize proprietary and universal software systems
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols
• Provide leadership and functional expertise to support associates and managers across the store
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Excellent communication

Customer service

Multitasking

Reading data accurately

Physical endurance

Education

ASE Certifications (A4, A5, A7, A6, A1, A3, A8, A2)

Job description

CarMax in South Portland, ME, is seeking an Auto Repair Specialist I to diagnose and repair vehicles, ensuring every car meets safety and quality standards. You will deliver excellent customer service throughout the repair process in a fast-paced environment.

You’ll manage repair orders, use CarMax software, maintain a clean workspace, and provide leadership to associates while following EH&S guidelines. This role offers growth and training opportunities.