Automotive Customer Service & Sales Specialist

Visionary Automotive Group; Englewood (CO); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Visionary Automotive Group seeks an Automotive Customer Service representative to be the first point of contact for customers, delivering outstanding support and solutions. You will analyze needs, promote services, and handle transactions to ensure satisfaction and loyalty.

The role emphasizes strong communication, multitasking in a fast-paced dealership environment, and a genuine interest in automotive products and services.

Qualifications

• Proven experience in customer service or client services, preferably in the automotive sector.
• Strong phone etiquette and communication skills, both verbal and written.
• Proficiency in using office software and computerized systems for record keeping.
• Experience with cash handling procedures is preferred.
• Ability to analyze information and provide tailored solutions to customers.
• Multilingual abilities are a plus, enhancing communication with diverse clientele.
• Sales experience is advantageous, contributing to overall business growth.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• A genuine interest in automotive products and services is highly desirable.

Responsabilités

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Analyze customer needs to recommend appropriate products and services.
• Handle cash transactions accurately and efficiently.
• Maintain accurate records of customer interactions in our computerized system.
• Utilize phone etiquette to communicate effectively with clients.
• Assist customers with scheduling appointments and follow-ups.
• Support sales initiatives by promoting additional services or products.
• Ensure a clean and organized office environment for optimal customer experience.
• Collaborate with team members to enhance overall service delivery.

Connaissances

Customer Service

Phone Etiquette

Cash Handling

Record Keeping

Sales Experience

Multilingual

Team Collaboration

Automotive Enthusiasm

Description du poste

Visionary Automotive Group seeks an Automotive Customer Service representative to be the first point of contact for customers, delivering outstanding support and solutions. You will analyze needs, promote services, and handle transactions to ensure satisfaction and loyalty.

The role emphasizes strong communication, multitasking in a fast-paced dealership environment, and a genuine interest in automotive products and services.