Automotive Customer Service Advisor: Fast Growth & Training

Jiffy Lube; Gilbert (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, vision, dental

Life & AD&D

Bonus program

Employee discounts

Paid training

Career growth opportunities

Cross-training

Job summary

Jiffy Lube in Gilbert, AZ is hiring an Automotive Customer Service Advisor. You'll guide customers through their visit, explain available services, and perform basic maintenance tasks with training.

No prior automotive experience needed; we train. The role blends customer care, sales, and hands-on automotive work, offering growth paths in customer service, automotive, and management, with a strong team environment and perks.

Qualifications

• Excellent communication and customer service skills.
• Willingness to learn and grow in automotive services.
• Ability to guide customers and explain services clearly.
• Strong problem-solving and decision-making in fast-paced environment.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain services, promotions, and recommendations clearly.
• Provide unbiased, trustworthy recommendations based on findings.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance (oil changes, inspections, top-offs, wipers).
• Review services with customers, ensure satisfaction, encourage return visits.

Skills

Communication

Customer service

Sales aptitude

Teamwork

Job description

Jiffy Lube in Gilbert, AZ is hiring an Automotive Customer Service Advisor. You'll guide customers through their visit, explain available services, and perform basic maintenance tasks with training.

No prior automotive experience needed; we train. The role blends customer care, sales, and hands-on automotive work, offering growth paths in customer service, automotive, and management, with a strong team environment and perks.