Automotive Service Advisor — Customer Care Pro

Jiffy Lube; Albuquerque (NM); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Training opportunities

Performance-based pay raise

Job summary

Jiffy Lube is seeking a Customer Service Associate to provide professional, friendly service while performing vehicle maintenance tasks and guiding customers through service options.

The role requires delivering accurate information, handling transactions at the POS, and maintaining a clean, safe service center environment. Training is provided with opportunities for pay increases after completing trainings.

Qualifications

• Valid driver’s license is required.
• Good verbal communication skills; able to read and write in English.
• Excellent customer service skills.
• Basic proficiency in Open Office products.

Responsibilities

• Perform automotive service and installation activities with approved store services.
• Explain benefits of services & products to customers.
• Operate point-of-sale computer system.
• Greet customers and answer phones.
• Ensure safety protocols are followed at all times.

Skills

Customer service

Verbal communication

English proficiency

Basic computer skills

Tools

POS system

Job description

Jiffy Lube is seeking a Customer Service Associate to provide professional, friendly service while performing vehicle maintenance tasks and guiding customers through service options.

The role requires delivering accurate information, handling transactions at the POS, and maintaining a clean, safe service center environment. Training is provided with opportunities for pay increases after completing trainings.