Automotive Customer Service Pro - Paid Training & Growth

Jiffy Lube; Webster (TX); Vor Ort; USD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical, Vision, Dental

Life & AD&D

Bonus program

Employee discounts

Zusammenfassung

Jiffy Lube is seeking an Automotive Customer Service Advisor in Webster, TX. You’ll guide customers through their visit, explain services, and perform basic maintenance tasks with training provided. No automotive experience is required; a valid driver’s license is preferred.

This full‑time role emphasizes customer care, sales, and hands‑on automotive work, with growth opportunities within the company. Benefit packages include medical, dental, life insurance, paid training, and career path

Qualifikationen

• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confidence in overcoming objections.
• Positive, energetic attitude.
• Ability to succeed in a fast-paced, team-oriented environment.
• Commitment to following safety procedures.
• Willingness to learn, train, and grow.

Aufgaben

• Greet customers, review their service needs, and escort them safely from their vehicles.
• Clearly explain available services, promotions, and recommendations.
• Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements).
• Review completed services with customers, ensure satisfaction, and encourage return visits.
• Assist the team and perform other duties as assigned.

Kenntnisse

Communication

Customer Service

Active Listening

Objection Handling

Teamwork

Safety Procedures

Jobbeschreibung

Jiffy Lube is seeking an Automotive Customer Service Advisor in Webster, TX. You’ll guide customers through their visit, explain services, and perform basic maintenance tasks with training provided. No automotive experience is required; a valid driver’s license is preferred.

This full‑time role emphasizes customer care, sales, and hands‑on automotive work, with growth opportunities within the company. Benefit packages include medical, dental, life insurance, paid training, and career path