Automotive Customer Experience Specialist | Growth

Bill Harris Auto Center, Inc; Ashland (OH); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Paid Training

Job summary

Bill Harris Auto Center, Inc in Ashland, Ohio, is looking for a Customer Experience Specialist to provide exceptional customer service. You will be the first point of contact for customers, answering calls, scheduling appointments, and resolving concerns.

The position offers a competitive hourly wage of $17-$20, plus benefits such as medical insurance, paid time off, and opportunities for advancement. We value a positive attitude, strong communication skills, and a commitment to helping others.

Qualifications

• Positive, upbeat, and professional attitude.
• Excellent communication and listening skills.
• Genuine compassion and empathy for others.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Assist customers with questions, concerns, and appointment scheduling.
• Maintain accurate customer information and notes in our CRM system.

Skills

Communication skills

Empathy

Problem-solving

Organizational skills

Customer service experience

Job description

Bill Harris Auto Center, Inc in Ashland, Ohio, is looking for a Customer Experience Specialist to provide exceptional customer service. You will be the first point of contact for customers, answering calls, scheduling appointments, and resolving concerns.

The position offers a competitive hourly wage of $17-$20, plus benefits such as medical insurance, paid time off, and opportunities for advancement. We value a positive attitude, strong communication skills, and a commitment to helping others.