Automotive Customer Experience Specialist

Penske Automotive Group; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Job summary

Penske Collision Center, part of Penske Automotive Group, seeks an experienced Customer Representative to deliver extraordinary customer experiences and support sales, service, and administrative teams with a customer-first approach.

We value teamwork, reliability, and an ability to thrive in a fast-paced environment. This role offers growth opportunities and a comprehensive benefits package in a supportive culture.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.
• Strong work ethic and reliability.

Responsibilities

• Support the dealership by coordinating with sales, service, production and administrative teams to ensure customer satisfaction and increased sales.
• Deliver extraordinary customer experiences and promote a world-class car-buying journey.

Skills

Customer service

Communication

Team player

Attention to detail

Fast-paced environment

Education

High school diploma

Tools

MS Office Suite

CRM

Lead management tools

Job description

Penske Collision Center, part of Penske Automotive Group, seeks an experienced Customer Representative to deliver extraordinary customer experiences and support sales, service, and administrative teams with a customer-first approach.

We value teamwork, reliability, and an ability to thrive in a fast-paced environment. This role offers growth opportunities and a comprehensive benefits package in a supportive culture.