Automotive Customer Experience Specialist
Max Motors Auto Group
14 days+
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Job summary
An automotive dealership in Kentucky is looking for a dedicated Customer Service Representative. You will be the first point of contact for customers, providing exceptional service and support for their automotive needs. Responsibilities include assisting customers with inquiries, managing complaints, and maintaining customer records. The ideal candidate has prior customer service experience, strong communication skills, and basic automotive knowledge. This full-time position offers a competitive salary and benefits.
Qualifications
- Proven experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
Responsibilities
- Assist customers with inquiries regarding vehicles and services.
- Manage customer complaints and provide appropriate solutions.
- Coordinate with various dealership departments.
Skills
Customer service
Communication skills
Interpersonal skills
Problem-solving skills
Education
Experience in customer service or related field
Tools
Microsoft Office Suite
CRM software
Job description
An automotive dealership in Kentucky is looking for a dedicated Customer Service Representative. You will be the first point of contact for customers, providing exceptional service and support for their automotive needs. Responsibilities include assisting customers with inquiries, managing complaints, and maintaining customer records. The ideal candidate has prior customer service experience, strong communication skills, and basic automotive knowledge. This full-time position offers a competitive salary and benefits.
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