Automotive Customer Experience Specialist

Max Motors Auto Group; Kentucky; On-site; USD 53,354 - 160,061; Full time

Job summary

An automotive dealership in Kentucky is looking for a dedicated Customer Service Representative. You will be the first point of contact for customers, providing exceptional service and support for their automotive needs. Responsibilities include assisting customers with inquiries, managing complaints, and maintaining customer records. The ideal candidate has prior customer service experience, strong communication skills, and basic automotive knowledge. This full-time position offers a competitive salary and benefits.

Qualifications

• Proven experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries regarding vehicles and services.
• Manage customer complaints and provide appropriate solutions.
• Coordinate with various dealership departments.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving skills

Education

Experience in customer service or related field

Tools

Microsoft Office Suite

CRM software

Job description

An automotive dealership in Kentucky is looking for a dedicated Customer Service Representative. You will be the first point of contact for customers, providing exceptional service and support for their automotive needs. Responsibilities include assisting customers with inquiries, managing complaints, and maintaining customer records. The ideal candidate has prior customer service experience, strong communication skills, and basic automotive knowledge. This full-time position offers a competitive salary and benefits.