Service Dispatch & Customer Care Specialist

Hartford Toyota Superstore; Hartford (CT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training

Opportunities for internal advancement

Fast-paced work environment

Job summary

A local automotive dealership is seeking a Service Call Center Representative to enhance customer communication and appointment management. This essential role ensures customers receive timely updates regarding their vehicle repairs. Ideal candidates have strong customer service skills, a valid Driver's License, and a willingness to learn. Join a professional team that offers comprehensive training and opportunities for advancement within the dealership. If you are organized and tech-savvy, apply today to start your journey in the automotive industry.

Qualifications

• Must possess a valid Driver’s License.
• Ability to navigate computer systems effectively.
• Organized and eager to learn.

Responsibilities

• Manage communications via inbound and outbound calls.
• Coordinate and book service appointments efficiently.
• Provide proactive status updates to customers.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Technical proficiency

Job description

A local automotive dealership is seeking a Service Call Center Representative to enhance customer communication and appointment management. This essential role ensures customers receive timely updates regarding their vehicle repairs. Ideal candidates have strong customer service skills, a valid Driver's License, and a willingness to learn. Join a professional team that offers comprehensive training and opportunities for advancement within the dealership. If you are organized and tech-savvy, apply today to start your journey in the automotive industry.