Automotive Cancellation & Refund Specialist

Larson Motors Inc; Fife (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance options

Dental insurance

Vision insurance

401(k) retirement plan with employer匹配

Paid time off

Job summary

Larson Automotive Group is seeking an Automotive Contract Cancellation Specialist to support dealership operations in Tacoma/Fife, WA. The role focuses on cancellations for vehicle service contracts, GAP coverage, warranties, and other aftermarket products, ensuring accurate processing, refunds, and accounting records.

The position requires strong organization, detail orientation, and the ability to manage high volumes of transactions while maintaining confidentiality and compliance with

Qualifications

• Previous automotive dealership accounting, contracts, warranty cancellation, or similar experience
• Experience with GAP, service contracts, extended warranties, or aftermarket products
• Accounting, accounts receivable, reconciliation, title, contracts, or finance-office experience

Responsibilities

• Process cancellation requests for GAP, vehicle service contracts, warranties, and other aftermarket products
• Review cancellation documentation for completeness and accuracy
• Submit cancellation requests to vendors, administrators, and lenders
• Track cancellations from submission through completion
• Follow up on aging or delayed cancellations and resolve issues
• Calculate and verify prorated cancellation refunds
• Process refunds to customers and lienholders as applicable
• Post cancellation and refund transactions within dealership systems
• Maintain cancellation schedules and related accounting records
• Complete monthly cancellation reconciliation worksheets
• Research discrepancies and work with dealerships, lenders, and vendors to resolve them
• Maintain complete documentation of cancellation requests and approvals

Job description

Larson Automotive Group is seeking an Automotive Contract Cancellation Specialist to support dealership operations in Tacoma/Fife, WA. The role focuses on cancellations for vehicle service contracts, GAP coverage, warranties, and other aftermarket products, ensuring accurate processing, refunds, and accounting records.

The position requires strong organization, detail orientation, and the ability to manage high volumes of transactions while maintaining confidentiality and compliance with