Automotive Business Development Specialist – Outbound

Chapman Auto Stores; Philadelphia (Philadelphia County); On-site; USD 29,196 - 35,684; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life, STD, LTD, Hospital Indemnity

401(k) with company match

Accrued paid time off

Employee Vehicle Purchase Program

Parts and service discounts

Professional development opportunities

Job summary

Chapman Nissan is seeking a Business Development Center Representative in the United States to engage potential clients through outbound calls, emails, and other channels, building a strong sales pipeline and nurturing relationships. You will use CRM tools to track progress and qualify leads, contributing to revenue growth.

The ideal candidate has automotive sales experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proven experience in outbound calling or retail sales with a focus on the automotive industry.
• Strong negotiation skills with the ability to set appointments effectively.
• Multilingual abilities are highly desirable to connect with diverse client bases.
• Excellent communication skills, both verbal and written, complemented by professional phone etiquette.
• Familiarity with CRM software and sales pipeline management tools.
• Knowledge of automobile sales, dealership operations, or inventory management is a plus.
• Exceptional organizational skills with the ability to manage multiple priorities efficiently.
• Public speaking experience can enhance your ability to present solutions confidently in various settings.
• Customer service orientation combined with retail math proficiency for accurate inventory control and sales calculations.

Responsibilities

• Engage with potential clients via outbound calls, emails, and other communication channels to generate new business leads and opportunities.
• Build and maintain a robust sales pipeline by qualifying prospects and nurturing relationships through effective follow‑up.
• Utilize CRM (Customer Relationship Management) software to track interactions, manage contacts, and monitor sales progress.

Skills

Outbound calling

Negotiation

Multilingual

Communication

CRM software

Automotive knowledge

Organizational skills

Public speaking

Customer service

Retail math

Tools

CRM software

Job description

Chapman Nissan is seeking a Business Development Center Representative in the United States to engage potential clients through outbound calls, emails, and other channels, building a strong sales pipeline and nurturing relationships. You will use CRM tools to track progress and qualify leads, contributing to revenue growth.

The ideal candidate has automotive sales experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.