Automotive Branch Supervisor: Lead, Train & Drive Growth

Sherwin-Williams Co.; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Sherwin-Williams Automotive Branch #9749 in Dallas, TX is seeking a Branch Assistant Manager to work with the Branch Manager to plan and implement strategies, support operations, sales, service, merchandising, inventory, safety, and store procedures.

This full-time role entails supervising staff, training employees, improving customer satisfaction, and assisting with staffing and scheduling while analyzing financial reports and ensuring compliance with company policies.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program.

Responsibilities

• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
• Support business strategies to increase sales and optimize profitability
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Ensure high levels of customer satisfaction through excellent service
• Verify customer orders and transactions are completed and documented accurately
• Maintain branch inventory levels
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Assist in determining staffing needs and develop work schedules
• Analyze management and financial reports, including financial ratios relative to Profit & Loss ("P&L")
• Assist with daily bank deposits

Skills

Customer service

Sales

Leadership

Retail operations

Inventory management

Safety compliance

Cash handling

Staff training

Scheduling

Communication

Education

Associate's degree or higher in Business, Sales, or Marketing

Tools

Microsoft Office

CRM systems

Job description

Sherwin-Williams Automotive Branch #9749 in Dallas, TX is seeking a Branch Assistant Manager to work with the Branch Manager to plan and implement strategies, support operations, sales, service, merchandising, inventory, safety, and store procedures.

This full-time role entails supervising staff, training employees, improving customer satisfaction, and assisting with staffing and scheduling while analyzing financial reports and ensuring compliance with company policies.