Automotive Branch Leader — Sales, Service & Growth

The Sherwin-Williams Company; Gaithersburg (MD); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

The Sherwin-Williams Company is seeking a Branch Manager for Store #799133 in Gaithersburg, MD. The role requires leading daily branch operations, driving sales, and delivering exceptional customer service while maintaining inventory control and compliance with safety standards.

You will develop and execute local market plans, manage staff, and coordinate with vendors to source products, aiming to meet financial targets and enhance profitability.

Formación

• Two years minimum in customer service, retail, or sales.
• One year in leadership roles or supervising teams.
• Valid driver's license and 18+ years old.
• Authorized to work in the United States without sponsorship.

Responsabilidades

• Develop business strategies to increase sales and profitability.
• Implement branch market plan based on market conditions, branch mission and financial/budget objectives.
• Conduct research and analyze financial and market metrics as needed.
• Perform credit investigations and analysis on new and existing accounts.
• Work with outside vendors to identify and place orders for new product purchases per established policy.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Maintain branch inventory levels and conduct physical inventory reviews on a regular basis.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Maintain outstanding branch condition and visual merchandising standards, including promotional packages and sales floor displays.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance management, and corrective action.
• Create schedules and monitor staffing.
• Assist with daily bank deposits.
• Respond to and resolve any customer and/or employee complaints.
• Support Sales Reps in developing and targeting new business

Conocimientos

Customer service

Retail sales

Leadership

Team supervision

Communication

Product knowledge

Educación

Assoc degree or higher

Herramientas

Microsoft Office

Descripción del empleo

The Sherwin-Williams Company is seeking a Branch Manager for Store #799133 in Gaithersburg, MD. The role requires leading daily branch operations, driving sales, and delivering exceptional customer service while maintaining inventory control and compliance with safety standards.

You will develop and execute local market plans, manage staff, and coordinate with vendors to source products, aiming to meet financial targets and enhance profitability.