Automotive Branch Supervisor

Sherwin-Williams Co.; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Sherwin-Williams is seeking a Branch Assistant Manager to support the Branch Manager in planning and executing strategies for the Automotive Branch. You will help supervise and train staff while ensuring customer satisfaction and accurate transactions.

The role involves handling branch operations, inventory management, and safety, with regular hours Monday–Friday 8am–5pm, located at Richmond, VA. A background in retail/sales and leadership is preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able to retrieve material from shelves and floor stacks and lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program.

Responsibilities

• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
• Support business strategies to increase sales and optimize profitability
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Ensure high levels of customer satisfaction through excellent service
• Verify customer orders and transactions are completed and documented accurately
• Maintain branch inventory levels
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Assist in determining staffing needs and develop work schedules
• Analyze management and financial reports, including financial ratios relative to Profit & Loss
• Assist with daily bank deposits

Skills

Customer service

Retail experience

Sales experience

Leadership experience

Education

Associate's degree or higher in Business, Sales, or Marketing

Tools

Microsoft Office

CRM systems

Job description

Sherwin-Williams is seeking a Branch Assistant Manager to support the Branch Manager in planning and executing strategies for the Automotive Branch. You will help supervise and train staff while ensuring customer satisfaction and accurate transactions.

The role involves handling branch operations, inventory management, and safety, with regular hours Monday–Friday 8am–5pm, located at Richmond, VA. A background in retail/sales and leadership is preferred.