Automotive Branch Ops Leader: Sales, Service & Growth

The Sherwin-Williams Company; Mansfield (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Branch Assistant Manager for our Automotive Branch in Mansfield, OH. This full-time role supports the Branch Manager in planning and implementing strategies across customer service, sales, marketing, merchandising, inventory, finances, and store safety.

Based at Automotive Finishes #9330, the position involves supervising and training staff, managing schedules, and ensuring compliance with safety and loss prevention policies while driving profitable

Qualifications

• Minimum age 18 years.
• Legally authorized to work in the United States without sponsorship.
• Valid, unrestricted driver's license.
• Ability to lift up to 70 lbs with or without assistance.
• At least 1 year of retail, sales, or customer service experience.

Responsibilities

• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
• Support business strategies to increase sales and optimize profitability
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Ensure high levels of customer satisfaction through excellent service
• Verify customer orders and transactions are completed and documented accurately
• Maintain branch inventory levels
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Assist in determining staffing needs and develop work schedules
• Analyze management and financial reports, including financial ratios relative to Profit & Loss (P&L)
• Assist with daily bank deposits

Skills

Customer service

Sales

Retail

Leadership

Office software

CRM

Timekeeping

Education

Associate's degree or higher in Business, Sales, or Marketing

Tools

CRM systems

Microsoft Office

Job description

The Sherwin-Williams Company is seeking a Branch Assistant Manager for our Automotive Branch in Mansfield, OH. This full-time role supports the Branch Manager in planning and implementing strategies across customer service, sales, marketing, merchandising, inventory, finances, and store safety.

Based at Automotive Finishes #9330, the position involves supervising and training staff, managing schedules, and ensuring compliance with safety and loss prevention policies while driving profitable