Automotive Body Shop Receptionist

The Herb Chambers Companies; Danvers (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive retailer is seeking an Automotive Body Shop Receptionist for their Danvers location. The role involves welcoming customers, answering phone calls, and supporting sales operations. Ideal candidates should possess strong customer service skills and a friendly demeanor. Join a company recognized as one of Boston's Top Places to Work and grow your career in the automotive industry.

Qualifications

• Entry-level position with a focus on customer service and administrative tasks.
• Automobile experience preferred but not required.

Responsibilities

• Welcomes visitors and potential customers, answering and transferring phone calls.
• Maintains a neat reception area and organizes information for sales projects.

Skills

Telephone Skills

Written and Verbal Communication

People Skills

Professionalism

Self-Confidence

Customer Focus

Multi-tasking

Customer Service

Administrative Writing Skills

Microsoft Office Skills

Job description

Join to apply for the Automotive Body Shop Receptionist role at The Herb Chambers Companies.

Herb Chambers Chevrolet of Danvers is looking for a full-time Auto Body Receptionist to join the team!

A customer-friendly, eager individual with an exceptional personality will succeed in this role. The Herb Chambers Companies is proud to have won The Boston Globe's Top Places to Work award consecutively. Grow with New England's largest automotive retailer!

Job Purpose

Supports sales operations by welcoming visitors, answering and transferring phone calls, cashing out clients, and assisting the management team as requested.

Duties

1. Welcomes visitors, potential customers, and customers by greeting and referring them to the appropriate person.
2. Answers phones, receives faxes, records and delivers messages, manages mail and packages, and maintains postage meter.
3. Maintains a neat and clean reception area to present a welcoming environment.
4. Provides office supplies and services by maintaining inventory, placing orders, and arranging equipment repairs.
5. Organizes information and requirements for special sales projects, meeting schedules.
6. Completes related results to accomplish sales and organizational goals.
7. Must have excellent customer service skills.
8. Automobile experience is preferred but not required.

Skills and Qualifications

Telephone Skills, Written and Verbal Communication, People Skills, Professionalism, Self-Confidence, Customer Focus, Multi-tasking, Customer Service, Administrative Writing Skills, Microsoft Office Skills.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Motor Vehicle Manufacturing