Automotive BDC Specialist – Sales & Service Support

Oceanhondasantacruz; Soquel (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group in Soquel, CA is seeking a motivated Business Development Representative to handle incoming inquiries, greet visitors, and coordinate sales and service requests. You will provide excellent customer service and perform clerical support for the Sales and Service teams.

The ideal candidate has prior sales or telemarketing experience, strong communication and computer skills, and a professional appearance.

Qualifications

• High school diploma or GED.
• 1 year of sales or telemarketing experience preferred.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Dealership and Reynolds & Reynolds experience a plus.
• Outstanding communication skills.
• Professional appearance and work ethic.

Responsibilities

• Manages all incoming sales and service appointment queries by scheduling and confirming appointments.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.
• Performs other duties as assigned.

Skills

Sales experience

Customer service

Communication skills

Administrative skills

Organizational skills

MS Office

Automotive knowledge

Time management

Professional appearance

Education

High school diploma

Tools

Reynolds & Reynolds

Job description

Victory Automotive Group in Soquel, CA is seeking a motivated Business Development Representative to handle incoming inquiries, greet visitors, and coordinate sales and service requests. You will provide excellent customer service and perform clerical support for the Sales and Service teams.

The ideal candidate has prior sales or telemarketing experience, strong communication and computer skills, and a professional appearance.