Inbound BDC Specialist - Customer Growth & Scheduling

Victory Automotive Group; Albany (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group in Albany, California is seeking an Experienced Business Development Representative BDC to enhance customer service and sales generation. The ideal candidate will have a strong background in customer service along with excellent organizational skills.

Responsibilities include handling incoming sales inquiries, scheduling appointments, and coordinating with other departments. Medical benefits and competitive pay based on experience are offered, along with opportunities for advancement.

Qualifications

• Previous experience in a related position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of the automotive industry is a plus.
• Highly professional and dependable with a helpful attitude.

Responsibilities

• Handle all incoming sales calls and internet inquiries.
• Schedule appointments and follow up on missed appointments.
• Coordinate customer questions with the correct departments.

Skills

Customer service skills

Strong phone skills

Organizational skills

Time management skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Reynolds and Reynolds

Job description

Victory Automotive Group in Albany, California is seeking an Experienced Business Development Representative BDC to enhance customer service and sales generation. The ideal candidate will have a strong background in customer service along with excellent organizational skills.

Responsibilities include handling incoming sales inquiries, scheduling appointments, and coordinating with other departments. Medical benefits and competitive pay based on experience are offered, along with opportunities for advancement.