Automotive BDC Specialist — Lead Nurture & Appointments

Antwerpen Automotive; Baltimore (MD); On-site; USD 30,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Vacation after 1 year

Sick days

Career development

Job summary

Antwerpen Automotive, based in Baltimore, MD, is seeking a proactive Sales/Customer Service professional to handle inbound inquiries, qualify leads, and schedule appointments. You will maintain CRM records, collaborate with the sales team, and contribute to hitting dealership targets in a fast-paced environment.

Ideal candidates bring strong communication, organizational skills, and CRM experience; 18+ with work authorization preferred. Competitive compensation and benefits are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient with CRM software, CDK/E-Leads.
• Self-motivated and able to work in a fast-paced environment.
• Sales or customer service experience preferred but not required.

Responsibilities

• Respond promptly to inbound sales inquiries and outbound leads.
• Qualify and nurture sales leads via calls, emails, and other channels.
• Schedule appointments and coordinate with the sales team.
• Maintain accurate records in the CRM.
• Collaborate with team to meet sales targets and improve dealership performance.

Skills

Strong communication

Organization

CRM experience

Goal orientation

Fast-paced

Sales experience

Tools

CDK/E-Leads

Job description

Antwerpen Automotive, based in Baltimore, MD, is seeking a proactive Sales/Customer Service professional to handle inbound inquiries, qualify leads, and schedule appointments. You will maintain CRM records, collaborate with the sales team, and contribute to hitting dealership targets in a fast-paced environment.

Ideal candidates bring strong communication, organizational skills, and CRM experience; 18+ with work authorization preferred. Competitive compensation and benefits are offered.