Antwerpen Automotive BDC Representative - CDJR

Antwerpen Automotive; Baltimore (MD); On-site; USD 30,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Vacation after 1 year

Sick days

Career development

Job summary

Antwerpen Automotive, based in Baltimore, MD, is seeking a proactive Sales/Customer Service professional to handle inbound inquiries, qualify leads, and schedule appointments. You will maintain CRM records, collaborate with the sales team, and contribute to hitting dealership targets in a fast-paced environment.

Ideal candidates bring strong communication, organizational skills, and CRM experience; 18+ with work authorization preferred. Competitive compensation and benefits are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient with CRM software, CDK/E-Leads.
• Self-motivated and able to work in a fast-paced environment.
• Sales or customer service experience preferred but not required.

Responsibilities

• Respond promptly to inbound sales inquiries and outbound leads.
• Qualify and nurture sales leads via calls, emails, and other channels.
• Schedule appointments and coordinate with the sales team.
• Maintain accurate records in the CRM.
• Collaborate with team to meet sales targets and improve dealership performance.

Skills

Strong communication

Organization

CRM experience

Goal orientation

Fast-paced

Sales experience

Tools

CDK/E-Leads

Job description

About the Company

Antwerpen Automotive is a trusted leader in the automotive industry, dedicated to providing exceptional service and quality vehicles to the Baltimore community. With a focus on customer satisfaction and integrity, we strive to create a welcoming environment where team members and customers alike can thrive. Join us and become part of a company committed to excellence and growth.

Responsibilities

• Respond promptly to inbound sales inquiries and outbound leads generated through various channels.
• Qualify and nurture sales leads through phone calls, emails, and other communication methods.
• Schedule appointments and coordinate with the sales team to ensure seamless customer experiences.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with other team members to achieve sales targets and improve overall dealership performance.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient with CRM software, specifically CDK/E-Leads.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
• Previous sales or customer service experience preferred but not required.

Benefits

• Competitive salary range from $30,000.00 to $120,000.00 per year.
• Comprehensive health, dental, vision, and disability insurance and more.
• 401(k) retirement plan
• Vacation pay after 1 year
• Sick days available upon hire
• Opportunities for professional development and career growth.

About the Company

Antwerpen Automotive - CDJRis committed to delivering outstanding automotive experiences to our customers in Baltimore, MD nd the surrounding area. As a part of theAntwerpen family, we uphold values of integrity, excellence, and customer satisfaction. Our team-focused environment encourages growth, innovation, and success, making us a great place to build your career. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license, be insurable by the company and pass a mandatory background check and drug screen.