Automotive BDC Specialist — Lead & Appointment Pro

Starks Ford of Queens; New York (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Bonus opportunities

Commission pay

Job summary

VNB Auto Group in Queens, NY is seeking an Auto BDC Agent to support Ford Lincoln of Queens and John Starks KIA. This role targets experienced professionals with a minimum of 3 years in auto BDC, offering a path for growth within a respected automotive group.

Responsibilities include handling inbound and outbound calls, scheduling appointments, and engaging customers while coordinating with sales and service teams to ensure exceptional experience.

Qualifications

• Minimum 3 years proven Auto BDC experience.
• Excellent communication with clients and internal teams.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with automotive processes and customer service.

Responsibilities

• Lead management: handle inbound/outbound calls to generate and qualify leads.
• Appointment scheduling for prospective customers.
• Client engagement with superior service.
• Collaborate with sales and service teams to ensure satisfaction.

Skills

Communication skills

BDC experience

Multitasking

Automotive industry

Job description

VNB Auto Group in Queens, NY is seeking an Auto BDC Agent to support Ford Lincoln of Queens and John Starks KIA. This role targets experienced professionals with a minimum of 3 years in auto BDC, offering a path for growth within a respected automotive group.

Responsibilities include handling inbound and outbound calls, scheduling appointments, and engaging customers while coordinating with sales and service teams to ensure exceptional experience.