Automotive BDC Specialist - High Earning Potential & Growth

McGrath Acura of Morton Grove; Morton Grove (IL); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Earning potential

Career growth

Supportive team

Training & development

Premium Acura brand

Make an impact

Job summary

McGrath Acura of Morton Grove is seeking a driven Automotive BDC Representative to join our team in Morton Grove, IL. This role focuses on turning conversations into appointments, handling inbound/outbound calls, texts, emails, and internet leads with a customer-service mindset.

You will schedule and follow up on appointments, collaborate with the sales team, and help create a positive, performance-driven dealership environment. Great earning potential and growth await energy-driven individuals.

Qualifications

• Energetic, motivated, and great at connecting with people.
• Excellent at turning conversations into appointments.
• Automotive, call center, or customer service/sales experience is a plus.

Responsibilities

• Connect with potential customers through inbound and outbound phone calls, text messages, emails, and internet leads.
• Schedule appointments for customers interested in purchasing or leasing a vehicle.
• Follow up with leads and build relationships that keep customers coming back.
• Create excitement around our vehicles, dealership, and customer experience.
• Maintain accurate customer information in our CRM system.
• Work closely with our sales team to maximize appointment opportunities.
• Meet and exceed individual and team performance goals.

Skills

Customer service

Communication

Sales

CRM

Phone etiquette

Tools

CRM software

Job description

McGrath Acura of Morton Grove is seeking a driven Automotive BDC Representative to join our team in Morton Grove, IL. This role focuses on turning conversations into appointments, handling inbound/outbound calls, texts, emails, and internet leads with a customer-service mindset.

You will schedule and follow up on appointments, collaborate with the sales team, and help create a positive, performance-driven dealership environment. Great earning potential and growth await energy-driven individuals.