Automotive BDC Representative

McGrath Acura of Morton Grove; Morton Grove (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

McGrath Acura of Morton Grove in Morton Grove, IL is hiring an Automotive BDC Representative to connect with customers, qualify leads, and schedule vehicle appointments. You will use calls, texts, emails, and online leads to create opportunities and drive showroom traffic.

Join a performance-driven team that values energy, a positive attitude, and the ability to build relationships. Training, coaching, and opportunities for growth are available as you contribute to the customer experience.

Qualifications

• Automotive BDC, call center, customer service or sales experience is a plus, but attitude and willingness to learn matter.

Responsibilities

• Connect with potential customers through inbound and outbound phone calls, text messages, emails, and internet leads.
• Schedule appointments for customers interested in purchasing or leasing a vehicle.
• Follow up with leads and build relationships that keep customers coming back.
• Create excitement around our vehicles, dealership, and customer experience.
• Maintain accurate customer information in our CRM system.
• Meet and exceed individual and team performance goals.

Skills

Customer service

Sales aptitude

Communication

Organizational skills

Phone etiquette

Tools

CRM software

Job description

WE'RE HIRING! Automotive BDC Representative

McGrath Acura of Morton Grove | Morton Grove, IL

Turn Your Personality Into a Paycheck. Build Your Career With a Winning Team!

Are you energetic, motivated, and great at connecting with people? Do you love the thrill of hitting goals, earning more money, and being part of a team that celebrates success?

McGrath Acura of Morton Grove is looking for driven, enthusiastic Business Development Center (BDC) Representatives to join our growing team!

We're not just looking for someone to answer phones. We're looking for future superstars who know how to make a great first impression, create opportunities, and turn conversations into appointments!

Whether you're an experienced automotive professional or someone with a passion for customer service and sales, this could be the opportunity you've been waiting for!

Why You’ll Love Working With Us

• Exciting Earning Potential: Put your communication skills and determination to work in a performance-driven environment.




• Career Growth Opportunities: Build a career in the automotive industry with opportunities to advance.




• Supportive Team Environment: Work alongside motivated professionals who want to see you succeed.




• Training & Development: Develop valuable sales, communication, and customer relationship skills.




• A Premium Brand: Represent Acura, a name known for luxury, performance, and innovation.




• Make an Impact: Play a key role in helping customers begin their car-buying journey.

What You’ll Be Doing

• Connect with potential customers through inbound and outbound phone calls, text messages, emails, and internet leads.




• Schedule appointments for customers interested in purchasing or leasing a vehicle.




• Follow up with leads and build relationships that keep customers coming back.




• Create excitement around our vehicles, dealership, and customer experience.




• Maintain accurate customer information in our CRM system.




• Work closely with our sales team to maximize appointment opportunities.




• Meet and exceed individual and team performance goals.

What Makes You a Great Fit?

• You have a positive attitude and a winning mentality.




• You're confident, outgoing, and comfortable speaking with people.




• You enjoy friendly competition and working toward goals.




• You're organized, dependable, and motivated to succeed.




• You have strong communication and customer service skills.




• You're comfortable using computers and learning new technology.




• Automotive BDC, call center, customer service, or sales experience is a plus — but a great attitude and willingness to learn are just as important!

This Isn't Just Another Job — It's an Opportunity!

At McGrath Acura of Morton Grove, we believe great people make great teams. We're looking for individuals who bring energy, enthusiasm, and a desire to succeed every single day.

If you're tired of feeling like just another employee and want an opportunity where your hard work, personality, and dedication can make a real difference, we want to meet you!