Automotive BDC Specialist — Earn, Connect & Grow

Mcgrath-Acura-of-Morton-Grov; Morton Grove (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

McGrath Acura of Morton Grove in Morton Grove, IL is hiring an Automotive BDC Representative to connect with customers, qualify leads, and schedule vehicle appointments. You will use calls, texts, emails, and online leads to create opportunities and drive showroom traffic.

Join a performance-driven team that values energy, a positive attitude, and the ability to build relationships. Training, coaching, and opportunities for growth are available as you contribute to the customer experience.

Qualifications

• Automotive BDC, call center, customer service or sales experience is a plus, but attitude and willingness to learn matter.

Responsibilities

• Connect with potential customers through inbound and outbound phone calls, text messages, emails, and internet leads.
• Schedule appointments for customers interested in purchasing or leasing a vehicle.
• Follow up with leads and build relationships that keep customers coming back.
• Create excitement around our vehicles, dealership, and customer experience.
• Maintain accurate customer information in our CRM system.
• Meet and exceed individual and team performance goals.

Skills

Customer service

Sales aptitude

Communication

Organizational skills

Phone etiquette

Tools

CRM software

Job description

McGrath Acura of Morton Grove in Morton Grove, IL is hiring an Automotive BDC Representative to connect with customers, qualify leads, and schedule vehicle appointments. You will use calls, texts, emails, and online leads to create opportunities and drive showroom traffic.

Join a performance-driven team that values energy, a positive attitude, and the ability to build relationships. Training, coaching, and opportunities for growth are available as you contribute to the customer experience.