Automotive BDC Specialist - Growth & Flexible Hours

Kunes Auto Group

Delavan (WI)

On-site

USD 21,000 - 25,000

Full time

5 days ago

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Benefits offered by this job

401(k) plan

Health insurance

Dental & Vision insurance

Life insurance

Employee assistance program

Paid time off

Employee discounts

Career growth opportunities

Daily pay

Training & coaching

Bonus opportunities

Casual dress code

Flexible scheduling

Job summary

Kunes Auto Group is hiring a Business Development Representative (BDC Rep) to be the first point of contact for potential customers. You will engage leads, schedule appointments, and provide a top-tier experience via phone, text, and email to support the sales team and drive showroom traffic.

We seek strong communicators with multitasking abilities and a team-focused attitude, including availability for nights and Saturdays.

Qualifications

Sales experience and call center experience required.
Prior BDC experience a plus.
Excellent verbal and written communication skills.
Strong multitasking and organizational skills.
Professional, positive, and team-oriented attitude.
Proficient computer and typing skills.
Ability to thrive in a fast-paced environment.
Ability to work nights and Saturdays.

Responsibilities

Respond quickly to online leads and phone inquiries.
Initiate outbound calls, texts, and emails to schedule and confirm sales appointments.
Build rapport and maintain communication with potential customers.
Accurately document all customer interactions in the CRM system.
Collaborate with the sales team to drive customer engagement.
Learn and apply scripts, techniques, and processes that lead to successful appointments.
Follow up with leads that have not yet visited or purchased.