Automotive BDC Representative

Delavan Holdings; Lake Bluff (IL); On-site; USD 33,480 - 55,800; Full time

Benefits offered by this job

Comprehensive Benefits

Employee Assistance Program

Paid Time Off

Employee Discounts

Career Growth Opportunities

Daily Pay

Continuous Growth

Bonus Opportunities

Business Casual Dress Code

Paid Training

Job summary

Kunes Auto Group is seeking a driven Business Development Representative (BDC Rep) to be the first contact for prospective customers. You will engage leads, schedule appointments and provide top-tier service via phone, text, and email, supporting the sales team and boosting showroom traffic.

Ideal candidates bring 1 year of BDC experience, excellent communication, and a can-do, team-focused attitude. This role requires comfort with fast-paced work, night/EOW shifts, and CRM documentation.

Qualifications

• 1 year of BDC experience is required.
• Excellent verbal and written communication skills.
• Strong multitasking and organizational skills.
• Professional, positive, team-oriented attitude.
• Proficient computer and typing skills.
• Ability to thrive in a fast-paced environment.
• Ability to work nights and Saturdays.

Responsibilities

• Respond quickly to online leads and phone inquiries.
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments.
• Build rapport and maintain communication with potential customers.
• Accurately document all customer interactions in the CRM system.
• Collaborate with the sales team to drive customer engagement.
• Learn and apply scripts, techniques, and processes that lead to successful appointments.
• Follow up with leads that have not yet visited or purchased.

Skills

BDC experience

Verbal communication

Written communication

Multitasking

Organizational skills

Typing skills

Fast-paced environment

Night shifts

Saturday work

Job description

Description

Kickstart Your Career at Kunes Auto Group – Where Opportunity Meets Growth

Looking for a fast-paced, people-focused career in automotive? Join Kunes Auto Group, one of the Midwest’s fastest-growing dealership groups with 40+ locations.

Position Overview – Business Development Representative (BDC Rep)

As a Business Development Representative, you’ll be the first point of contact for potential customers. Your job is to engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach. Your efforts will directly support our sales team and drive showroom traffic.

Key Responsibilities:

• Respond quickly to online leads and phone inquiries
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
• Build rapport and maintain communication with potential customers
• Accurately document all customer interactions in the CRM system

• Collaborate with the sales team to drive customer engagement
• Learn and apply scripts, techniques, and processes that lead to successful appointments
• Follow up with leads that have not yet visited or purchased

Requirements

• 1 year prior BDC experience is required
• Excellent verbal and written communication skills
• Strong multitasking and organizational skills
• Professional, positive, and team-oriented attitude
• Proficient computer and typing skills
• Ability to thrive in a fast-paced environment
• Ability to work nights and Saturdays

Compensation

• Hourly + Commission = 3K - 5K per month based on performance

Why Work at Kunes?

• Comprehensive Benefits: 401(k), health, dental, vision insurance, life insurance.
• Employee Assistance Program: Supporting your well-being.
• Paid Time Off: Maintain work-life balance.
• Employee Discounts: Enjoy exclusive perks on automotive purchases.
• Career Growth Opportunities: Join a company that promotes from within.
• Daily Pay: Access your earnings before payday.
• Continuous Growth: We provide consistent training and coaching to help you excel—your career will soar!
• Bonus Opportunities: Earn extra income through tiered bonus levels—cha-ching!
• Business Casual Dress Code
• Paid Training

Apply Today – Let’s Drive Your Career Forward

If you're motivated, experienced, and ready to take your customer service or sales skills to the next level, apply now to become a Business Development Representative at Kunes Auto Group!

Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected status.