BDC Representative | Fast-Paced Lead Conversion & Daily Pay

Delavan Holdings; Lake Bluff (IL); On-site; USD 33,480 - 55,800; Full time

Job summary

Kunes Auto Group is hiring a Service BDC Representative to drive appointments and nurture client relationships. You’ll be the friendly voice behind inbound leads, converting interest into showroom visits across our Midwest network.

We seek upbeat, team-oriented individuals with strong phone skills, CRM experience, and a track record of reliable follow-up. Earn hourly pay plus commission with uncapped growth opportunities in a fast-paced environment.

Qualifications

• 1+ years experience as a BDC
• Strong phone presence to control conversations
• Ability to handle high-volume environment
• Self-motivated with a production mindset
• Familiarity with CRM tools like VinSolutions or Dealertrack

Responsibilities

• Lead Conversion: Turn inbound internet leads into confirmed showroom appointments
• Outbound Execution: Work unsold traffic, missed opportunities, and service-to-sales opportunities
• Multi-Channel Communication: Phone, text, and email with speed, professionalism
• Appointment Quality: Set appointments that show up and convert
• Follow-Up Discipline: Relentless, structured follow-up to drive results
• CRM Mastery: Maintain accurate notes and pipeline tracking

Skills

BDC experience

Phone presence

Fast-paced environment

Self-motivated

Tools

VinSolutions

Dealertrack

Job description

Kunes Auto Group is hiring a Service BDC Representative to drive appointments and nurture client relationships. You’ll be the friendly voice behind inbound leads, converting interest into showroom visits across our Midwest network.

We seek upbeat, team-oriented individuals with strong phone skills, CRM experience, and a track record of reliable follow-up. Earn hourly pay plus commission with uncapped growth opportunities in a fast-paced environment.