Automotive BDC Specialist — Growth, Commission & Perks

Haddad GMC; Adams (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Career growth

Friendly work environment

Vehicle and service discounts

Training and development

Health insurance

Dental insurance

Vision insurance

401k with match

Paid sick leave

Paid vacation

Job summary

Haddad GMC in Adams, MA is seeking an Automotive Sales BDC Representative to support the sales team by managing customer communications, scheduling appointments, and ensuring a great customer experience throughout the vehicle purchasing process.

The role emphasizes strong communication and CRM proficiency, with opportunities for career growth within a well-established dealership in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills are expected.
• Previous automotive sales or BDC experience is preferred but not required.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and CRM software.

Responsibilities

• Handle inbound and outbound customer calls, emails, and inquiries promptly and professionally.
• Schedule appointments for sales staff and follow up with customers to confirm.
• Maintain accurate records of customer interactions and update CRM systems accordingly.
• Assist in lead generation and qualification to support the sales team.
• Provide timely responses to customer questions regarding vehicle availability, financing, and promotions.
• Collaborate with sales and service departments to ensure seamless customer experiences.

Skills

Verbal and written communication

CRM proficiency

Multitasking

Organizational skills

Tools

CRM software

Job description

Haddad GMC in Adams, MA is seeking an Automotive Sales BDC Representative to support the sales team by managing customer communications, scheduling appointments, and ensuring a great customer experience throughout the vehicle purchasing process.

The role emphasizes strong communication and CRM proficiency, with opportunities for career growth within a well-established dealership in a fast-paced environment.