Automotive BDC Specialist — Appointment Setter

Fred Anderson Kia of Greer; Greer (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

5-day work weeks

Closed Sundays

Flexible Saturday shifts

Training provided

Base + bonus

401k with company match

Health benefits

Job summary

Fred Anderson Kia of Greer is seeking an enthusiastic BDC representative to handle internet and phone inquiries, set sales appointments, and follow up with leads. No prior automotive experience is required as training is provided.

This role offers a base pay with bonuses, a 5-day work week, and Sundays off, plus benefits and advancement opportunities. You will engage customers, use scripts and templates, and stay coordinated with sales and dealership teams.

Qualifications

• Prior customer service experience.
• Excellent teamwork skills.
• Positive and hardworking demeanor.
• Strong computer skills with the ability to use computer software.
• Time management skills.
• Strong listening skills with ability to build rapport with others.
• Organizational skills.
• Valid Driver’s license with acceptable motor vehicle record.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show.
• Provide customers with product information and direct them to appropriate dealership resources.
• Participate in team and process development sessions—keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.
• Walking the lot to stay up to date on inventory.
• Assisting with getting vehicles fueled up and over to our detail departments.

Skills

Customer service

Teamwork

Time management

Strong computer skills

Communication

Active listening

Organizational skills

Valid driver's license

Education

High school diploma or equivalent

Tools

CRM tracking system

Job description

Fred Anderson Kia of Greer is seeking an enthusiastic BDC representative to handle internet and phone inquiries, set sales appointments, and follow up with leads. No prior automotive experience is required as training is provided.

This role offers a base pay with bonuses, a 5-day work week, and Sundays off, plus benefits and advancement opportunities. You will engage customers, use scripts and templates, and stay coordinated with sales and dealership teams.