Business Development Coordinator

Toyota of Cape Coral; Greenville (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

Fred Anderson Kia of Greenville is seeking a Business Development Coordinator to handle internet leads, answer customer questions, and schedule appointments with our sales team. This full-time role emphasizes delivering outstanding customer service in a fast-paced dealership setting.

Training is provided, no prior automotive experience is required, and the position offers a base plus bonus structure. Expect a 5-day work week with Saturdays as needed and opportunities for growth within the

Qualifications

• Prior customer service experience.
• Strong teamwork and communication.
• Ability to manage time and organize tasks.
• Keen to learn and grow in automotive sales.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond to internet, phone, and live chat inquiries using scripts.
• Follow up with leads for 90 days and no-shows.
• Provide customers with product information and direct them to dealership resources.
• Use CRM daily.
• Walk the lot to stay updated on inventory.

Skills

Customer service

Teamwork

Time management

Active listening

Organizational skills

Positive attitude

Education

High school diploma or equivalent

Tools

CRM software

Job description

## Business Development CoordinatorApplylocations: Fred Anderson Kia of Greenvilletime type: Full timeposted on: Posted Todayjob requisition id: R2589***Do you enjoy helping people? Self-motivated? Love providing outstanding customer service?*** **If this sounds like you, we want you on our team!****Our Fred Anderson location is looking for sales appointment setters/BDC reps. Why work with us?*** **5-day work weeks - CLOSED ON SUNDAYS*** **Flexible Saturday shifts*** **No prior automotive experience needed - Training is provided*** **Competitive pay plans with base + bonus**Our sales appointment schedulers/BDC reps are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.**What we offer:*** A culture of caring, belonging, and respect for everyone* Managers that people want to work with* Career growth and advancement* Leadership development, innovative training, and learning systems* Competitive compensation plans* 401k retirement plans with company match* Comprehensive health benefits packages, including telehealth and behavioral health services* Industry-leading maternity and paternity leave* Relocation packages* Paid employee referral program* Recognition and bonus programs* Paid time off, bereavement, and vacation benefits* Employee discounts on parts, service, vehicle purchases, and local entertainment**Responsibilities:*** Answer customer calls and establish follow-up with sales appointments* Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates* Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show* Provide customers with product information and direct them to appropriate dealership resources* Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management* Utilize CRM tracking system daily* Walking the lot to stay up to date on inventory* Assisting with getting vehicles fueled up and over to our detail departments**Qualifications:*** Prior customer service experience* Excellent teamwork skills* Positive and hardworking demeanor* Strong computer skills with the ability to use computer software* Eagerness to improve and collaborative attitude* Time management skills* Strong listening skills with ability to build rapport with others* Organizational skills* Valid Driver’s license with acceptable motor vehicle record* High school diploma or equivalent**Why Automotive:****Career growth:** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.**Stability:** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities**Technology:** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.