Automotive BDC Specialist – Appointment & Follow-Up

Toyota Of San Bernardino; San Bernardino (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off for Volunteer Time

401K & Match

Health, Dental, Vision Insurance

Job summary

Toyota Of San Bernardino is seeking a dedicated BDC Service Representative to enhance our customer service team. This dynamic position involves following up with customers through calls, texts, and emails, ensuring they receive the best assistance with scheduling appointments.

Applicants should have strong customer service skills, a high school diploma, and preferably experience in an automotive service environment. The role offers competitive pay and benefits, focusing on your career growth in a friendly setting.

Qualifications

• Minimum 1 year of Automotive Service BDC experience preferred.
• Minimum 3 years of previous customer service experience.
• Professional appearance and work ethic required.

Responsibilities

• Follow up with prospective customers via calls, texts, and emails.
• Coordinate appointments for sales and internet sales departments.
• Maintain follow-up in customer management system.

Skills

Excellent telephone skills

Customer service skills

Multitasking ability

Education

High School Diploma or equivalent

Job description

Toyota Of San Bernardino is seeking a dedicated BDC Service Representative to enhance our customer service team. This dynamic position involves following up with customers through calls, texts, and emails, ensuring they receive the best assistance with scheduling appointments.

Applicants should have strong customer service skills, a high school diploma, and preferably experience in an automotive service environment. The role offers competitive pay and benefits, focusing on your career growth in a friendly setting.