Automotive BDC Service Agent - Scheduling & Calls

Herb Chambers Honda of Burlington; Natick (MA); Vor Ort; USD 45.000 - 50.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid time off

Health insurance

401k with company match

Employee discounts

Zusammenfassung

Herb Chambers Honda of Burlington is seeking a customer-focused BDC Service Agent in Natick, MA. As part of a dynamic team, you will manage inbound and outbound calls, assist customers with service needs, and schedule appointments. The role requires excellent communication and multitasking skills. We offer a competitive salary range of $45,000 to $50,000 annually and a supportive environment for professional growth, including various employee benefits like health insurance, paid time off, and training opportunities.

Qualifikationen

• Must be at least eighteen years of age.
• Excellent customer service skills and motivation to be successful.
• Prior retail, sales, or call center experience preferred.

Aufgaben

• Manage large amounts of inbound/outbound calls and emails.
• Partner with the service department to schedule appointments.
• Identify customer needs and provide service information.

Kenntnisse

Customer service skills

Communication skills

Computer skills

Ability to multi-task

Typing speed 35-40 wpm

Jobbeschreibung

Herb Chambers Honda of Burlington is seeking a customer-focused BDC Service Agent in Natick, MA. As part of a dynamic team, you will manage inbound and outbound calls, assist customers with service needs, and schedule appointments. The role requires excellent communication and multitasking skills. We offer a competitive salary range of $45,000 to $50,000 annually and a supportive environment for professional growth, including various employee benefits like health insurance, paid time off, and training opportunities.