Automotive BDC Sales Specialist — Lead Gen & Appointments

Antwerpen Automotive Group; Maryland; On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Salary range $32,000–$75,000 per year

Bonuses and incentives

Health benefits package

Paid time off and holidays

Dynamic work environment

Job summary

Antwerpen Automotive Group in Sykesville, MD is seeking an Automotive BDC Sales Associate to be the primary contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound/outbound calls, schedule appointments, and maintain detailed CDK CRM records while collaborating with sales and service teams to meet customer needs promptly and professionally.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Experience in automotive sales, customer service, or BDC roles is desirable.
• Strong verbal and written communication skills.
• Ability to multitask and manage time in a fast-paced environment.
• Proficiency with CRM software (CDK) and Microsoft Office Suite.

Responsibilities

• Manage inbound and outbound calls to potential and existing customers.
• Schedule appointments between customers and sales staff for a seamless buying experience.
• Maintain detailed records of customer interactions in the CDK CRM system.
• Follow up on leads from internet, phone, and walk-ins to maximize sales.
• Collaborate with sales and service teams to meet customer needs promptly.
• Provide timely communication regarding vehicle availability, pricing, and promotions.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Time management

Positive attitude

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

CDK CRM

Microsoft Office

Job description

Antwerpen Automotive Group in Sykesville, MD is seeking an Automotive BDC Sales Associate to be the primary contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound/outbound calls, schedule appointments, and maintain detailed CDK CRM records while collaborating with sales and service teams to meet customer needs promptly and professionally.