Automotive BDC Sales Associate - Lead Gen & Appointments

Antwerpen Automotive Group; Sykesville (MD); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health benefits package

Paid time off

Job summary

Antwerpen Automotive Group is seeking a motivated Automotive BDC Sales Associate to join our Chevrolet team in Sykesville, MD. You will be the primary point of contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound and outbound calls, schedule appointments, and maintain records in CDK CRM.

Qualifications

• High school diploma or equivalent
• Associate's or Bachelor's degree preferred
• Experience in automotive sales, customer service, or BDC roles desired

Responsibilities

• Manage inbound and outbound calls to potential and existing customers.
• Schedule appointments between customers and sales staff to ensure a seamless buying experience.
• Maintain accurate and detailed records of customer interactions and sales activities in the CDK CRM system.
• Follow up on leads generated through internet, phone, and walk-ins to maximize sales opportunities.
• Collaborate with sales and service teams to ensure customer needs are met promptly and effectively.
• Provide timely and professional communication to customers regarding vehicle availability, pricing, and promotions.

Skills

Communication skills

CRM software

Microsoft Office

Multitasking

Customer-focused mindset

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CDK CRM

Microsoft Office Suite

Job description

Antwerpen Automotive Group is seeking a motivated Automotive BDC Sales Associate to join our Chevrolet team in Sykesville, MD. You will be the primary point of contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound and outbound calls, schedule appointments, and maintain records in CDK CRM.