Automotive BDC Sales Associate

Antwerpen Automotive Group; Maryland; On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health benefits

Paid time off

Dynamic work environment

Job summary

Antwerpen Automotive in Sykesville, MD is seeking an Automotive BDC Sales Associate to be the primary contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound/outbound calls, schedule appointments, keep accurate CRM records (CDK), follow up on internet/phone/walk-ins, and collaborate with sales and service to meet customer needs and promote available vehicles and

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Experience in automotive sales, customer service, or BDC roles desirable.
• Strong verbal and written communication skills.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency with CRM software, especially CDK, and Microsoft Office Suite.
• Positive attitude, strong work ethic, and customer-focused mindset.

Responsibilities

• Handle inbound and outbound calls with potential and existing customers.
• Schedule appointments between customers and sales staff to ensure a seamless buying experience.
• Maintain detailed records of customer interactions and sales activities in the CDK CRM system.
• Follow up on leads generated through internet, phone, and walk-ins to maximize sales opportunities.
• Collaborate with sales and service teams to ensure customer needs are met promptly and effectively.
• Provide timely and professional communication to customers regarding vehicle availability, pricing, and promotions.

Skills

Communication skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

CDK CRM

Microsoft Office

Job description

Antwerpen Automotive is seeking a motivated Automotive BDC Sales Associate to join our Chevrolet team inSykesville, MD. In this role, you will be the primary point of contact for prospective customers, responsible for generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

Responsibilities

• Manage inbound and outbound calls to potential and existing customers.
• Schedule appointments between customers and sales staff to ensure a seamless buying experience.
• Maintain accurate and detailed records of customer interactions and sales activities in the CDK CRM system.
• Follow up on leads generated through internet, phone, and walk-ins to maximize sales opportunities.
• Collaborate with sales and service teams to ensure customer needs are met promptly and effectively.
• Provide timely and professional communication to customers regarding vehicle availability, pricing, and promotions.

Requirements

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Previous experience in automotive sales, customer service, or BDC roles is highly desirable.
• Strong verbal and written communication skills.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency with CRM software, especially CDK, and Microsoft Office Suite.
• Positive attitude, strong work ethic, and customer-focused mindset.

Benefits

• Competitive salary ranging from $32,000 - $75,000.
• Opportunity for performance-based bonuses and incentives.
• Comprehensive health benefits package.
• Paid time off and holidays.
• Supportive and dynamic work environment.

About the Company

For generations, Antwerpen Automotive has been committed to delivering exceptional customer experiences and building lasting relationships throughout Maryland. As one of the region's most trusted automotive groups, we pride ourselves on our integrity, community involvement, and dedication to excellence. Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver's license, be insurable by the company and pass a mandatory background check and drug screen.