Automotive BDC Sales Pro – High-Volume, Appointment-Driven

FISHERS MOTORCARS LLC; Fishers (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Great Lakes Honda of Fishers is building an elite Business Development Center focused on creating a professional, welcoming, and efficient experience for every customer. We are seeking an experienced Business Development Sales Representative to join our growing team, thriving in a busy environment where communication and goal attainment matter.

You will respond to inquiries, qualify leads, schedule appointments, log interactions in VinSolutions, and collaborate across teams to move leads to

Qualifications

• Experience in call center, customer service, or sales environment.
• Experience in automotive BDC / internet sales / appointment setting.
• Excellent communication and interpersonal skills.
• Comfortable with phone and computer-based work.
• Familiar with VinSolutions CRM is a plus.
• Capable of thriving in a high-activity environment.

Responsibilities

• Respond promptly to inquiries via phone, email, and chat.
• Qualify leads and schedule appointments for the sales team.
• Follow up with customers to nurture relationships and convert inquiries.
• Maintain accurate customer information and follow up logs using CRM.
• Collaborate with the sales team and other departments for a seamless lead-to-sale experience.
• Meet and exceed daily and monthly lead-generation and appointment-setting goals (110 calls / 110 texts / 110 emails; 10 appointments per day).
• Provide detailed product and promotional information to customers.
• Handle inbound and outbound calls professionally and courteously.
• Address customer inquiries, resolve issues, and ensure satisfaction.

Skills

Call center experience

Customer service

Sales experience

Strong communication

VinSolutions CRM

Fast-paced environment

Job description

Great Lakes Honda of Fishers is building an elite Business Development Center focused on creating a professional, welcoming, and efficient experience for every customer. We are seeking an experienced Business Development Sales Representative to join our growing team, thriving in a busy environment where communication and goal attainment matter.

You will respond to inquiries, qualify leads, schedule appointments, log interactions in VinSolutions, and collaborate across teams to move leads to