BDC Sales Pro: Lead & Appointment Builder

Rohrman Auto Group; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Maternity & Paternity Leave

Paylocity Pay On Demand

Employee Discounts

Continuous Training & Mentorship

Recognition Program

Company Events

Job summary

Rohrman Automotive Group in Indiana seeks a Sales BDC Specialist to manage incoming sales calls and internet leads, set quality appointments for product specialists, and build repeat business through proactive follow-up. The role emphasizes strong communication, CRM proficiency, and goal-driven performance.

The position requires staying informed on inventory and promotions, with training provided by the BDC Team Leader.

Qualifications

• High school diploma or GED; prior BDC, sales, or customer service experience preferred.
• Excellent communication skills — comfortable on the phone, via text, and over email.
• Proficiency with CRM tools; experience with dealership CRM platforms is a plus.

Responsibilities

• Answer all incoming sales phone calls and respond to internet leads promptly and professionally.
• Set and log customer appointments in the CRM for product specialists, following dealership guidelines.
• Maintain consistent follow-up with all prospects through calls, texts, and emails to drive show and close rates.
• Build and manage a prospect development system to generate repeat and referral business.
• Stay current on vehicle inventory, new products, features, and promotions to speak confidently with customers.
• Track daily, weekly, and monthly activity in the CRM; analyze results and adjust outreach strategies accordingly.
• Attend product and sales training sessions as directed by the BDC Team Leader.

Skills

Excellent communication

CRM proficiency

Phone etiquette

Goal-oriented

Self-motivated

Education

High school diploma or GED

Tools

CRM software

Job description

Rohrman Automotive Group in Indiana seeks a Sales BDC Specialist to manage incoming sales calls and internet leads, set quality appointments for product specialists, and build repeat business through proactive follow-up. The role emphasizes strong communication, CRM proficiency, and goal-driven performance.

The position requires staying informed on inventory and promotions, with training provided by the BDC Team Leader.