Automotive BDC Sales Associate — Lead Gen & Appointments

Antwerpen Automotive Group; Maryland; On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and incentives

Health benefits

Paid time off

Dynamic work environment

Job summary

Antwerpen Automotive is seeking a motivated Automotive BDC Sales Associate to join our Chevrolet team in Sykesville, MD. You will be the primary contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound/outbound calls, schedule appointments, and maintain CRM records to drive efficiency.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Previous experience in automotive sales, customer service, or BDC roles is highly desirable.
• Strong verbal and written communication skills.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency with CRM software, especially CDK, and Microsoft Office Suite.
• Positive attitude, strong work ethic, and customer-focused mindset.

Responsibilities

• Manage inbound and outbound calls to potential and existing customers.
• Schedule appointments between customers and sales staff to ensure a seamless buying experience.
• Maintain accurate and detailed records of customer interactions and sales activities in the CDK CRM system.
• Follow up on leads generated through internet, phone, and walk-ins to maximize sales opportunities.
• Collaborate with sales and service teams to ensure customer needs are met promptly and effectively.
• Provide timely and professional communication to customers regarding vehicle availability, pricing, and promotions.

Skills

Verbal communication

Written communication

Multitasking

Time management

Customer service

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

CDK CRM

Microsoft Office

Job description

Antwerpen Automotive is seeking a motivated Automotive BDC Sales Associate to join our Chevrolet team in Sykesville, MD. You will be the primary contact for prospective customers, generating leads, setting appointments, and supporting the sales team to maximize dealership performance and customer satisfaction.

You will manage inbound/outbound calls, schedule appointments, and maintain CRM records to drive efficiency.