Automotive BDC Coordinator | Lead Nurture & Appointments

Anderson Automotive Group; Sanford (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

5-day work weeks - closed Sundays

Base + bonus

Health benefits

401k with company match

Paid time off

Job summary

Anderson Automotive Group is hiring a Business Development Coordinator for Fred Anderson Toyota of Sanford. This full-time role handles internet sales leads, sets appointments, and follows up with prospects to drive showroom visits. Training is provided, and Sundays are off.

A supportive team and growth opportunities are highlighted in a culture of care and respect. The position emphasizes customer service, effective communication, CRM usage, and collaboration with the sales team to ensure a

Qualifications

• Prior customer service experience.
• Excellent teamwork skills.
• Positive and hardworking demeanor.
• Strong computer skills with basic software use.
• Time management and organization abilities.
• Strong listening skills and rapport-building.
• Valid driver's license with acceptable MVR.
• High school diploma or equivalent.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond to internet, phone, and live chat inquiries using email, scripts, and templates.
• Follow up with leads for 90 days and with no-shows.
• Provide customers with product information and direct them to dealership resources.
• Utilize CRM tracking system daily.
• Walking the lot to stay up to date on inventory.
• Assisting with getting vehicles fueled up and over to our detail departments.

Skills

Customer service

Teamwork

Positive attitude

Computer skills

Time management

Listening skills

Organization

Education

High school diploma or equivalent

Tools

CRM software

Job description

Anderson Automotive Group is hiring a Business Development Coordinator for Fred Anderson Toyota of Sanford. This full-time role handles internet sales leads, sets appointments, and follows up with prospects to drive showroom visits. Training is provided, and Sundays are off.

A supportive team and growth opportunities are highlighted in a culture of care and respect. The position emphasizes customer service, effective communication, CRM usage, and collaboration with the sales team to ensure a