Automotive BDC Appointment Specialist — CX Pro

pagemployeejobboard; Ontario (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care options (medical, dental,/

Job summary

BMW of Ontario, a Penske Automotive Group dealership, seeks a proactive Business Development Center Appointment Coordinator. You will assist customers via text, email, or social media in a call-center setting, ensuring prompt and courteous communication while maintaining accurate lead records and reports.

Join a Fortune-rich, growth-oriented team with comprehensive benefits and career development opportunities.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

Responsibilities

• Assist customers in a call center environment via text, e-mail, or social media as assigned.
• Respond promptly, professionally, and courteously to inquiries.
• Use MS Office, CRM, and lead management tools to manage inquiries and update customer files.

Skills

Customer service

Communication

Team player

Organization

Reliability

Education

High school diploma or equivalent

Tools

MS Office Suite

CRM

Lead management tools

Job description

BMW of Ontario, a Penske Automotive Group dealership, seeks a proactive Business Development Center Appointment Coordinator. You will assist customers via text, email, or social media in a call-center setting, ensuring prompt and courteous communication while maintaining accurate lead records and reports.

Join a Fortune-rich, growth-oriented team with comprehensive benefits and career development opportunities.